Understanding the different stages of the selection funnel in the Dispatch Dashboard
The Split of users per opportunity
table allows you to analyze how each individual was handled in the arbitration. It enables you to identify the number of targeted individuals versus the number of reachable individuals (learn more).
The Show/Hide columns
button allows you to display the volume of selected customers at each key stage of the arbitration and to understand better the decisions made by the AI.
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What are these steps?
Steps | Description |
| Splio selects all reachable customers, i.e. those who have agreed to receive commercial messages on at least one channel. |
| Splio keeps individuals who meet the eligibility criteria for Recurring opportunities or the audience filters defined for One-shot opportunities. |
| Splio keeps customers who meet the conditions defined in the specificities for certain Recurring opportunities (for the goals: churn, dual SIM or cross sell). |
| Splio keeps customers for whom the offer price is higher than their potential value. |
| Splio keeps customers who respect constraints based on exclusivity or prerequisite links set up between Recurring opportunities. |
| Splio keeps customers who meet the (non-)repeatability conditions defined for Recurring opportunities. |
| Splio keeps customers who respect the marketing pressure rules defined in the platform. |
| Splio keeps the customers for whom the type of offer defined in the opportunity is most relevant. |
| Splio keeps clients who respect channel volume limits (monthly channel quotas and/or maximum volume per day per channel) |
| Splio keeps customers who have been selected on the opportunity after the entire CVM plan has been put out to competition and arbitrated. |
| Splio keeps the customers targeted by the opportunity and who have received at least one offer. |