Limiting the number of messages sent monthly on each channel

The platform lets you define a maximum number of messages sent monthly on each channel.

👉 Go to the Settings > Global Settings menu.

👉 The Monthly channel quota section allows you to set limits on each channel.
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👉 Click on the Call Center button and set the maximum number of calls to be sent on this channel.

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💡 Note

• When the button is not activated on a channel, then no limit is applied.

• Monthly quota is based on calendar months and resets at the start of every month

• Quotas can be adjusted up or down to meet your needs.