Identifying the opportunities to arbitrate
From the My Opportunities
menu, the Running Opportunities
and Upcoming Opportunities
tabs allow you to identify the opportunities that will be arbitrated.
💡 Depending on your needs, these two views allow you to filter the list of opportunities on a specific channel, opportunity type, status, and/or tag.
Identifying competing opportunities in today's arbitration
In Running Opportunities
, you find the list of One-Shot and Recurring opportunities that will be arbitrated today and sent to the client the following day.
The interface allows you to get key information (name, dates, channels, etc.).
Exploring the list of upcoming opportunities
The Upcoming Opportunities
tab provides you with a list of all opportunities that will enter dispatch the next days.
As in the Running Opportunities
tab, the interface allows you to get key information (name, dates, channels, status, etc.).
Acting on your upcoming opportunities
From the Upcoming Opportunities
tab, you can manage your upcoming opportunities.
Depending on their status, different actions are possible:
edit or delete One-Shot or Recurring opportunities, whatever their status,
duplicate One-Shot opportunities,
act on Recurring opportunities:
edit opportunities saved as drafts to finalize settings and activate them,
pause active opportunities, which then become inactive and cannot be arbitrated,
activate inactive opportunities, which will then be included in future dispatch.
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If you modify an opportunity scheduled for the following day after exporting the results:
for Recurring opportunities, the changes will be taken into account for the next dispatch,
for One-Shot opportunities, the changes will not be taken into account.
If you delete a planned opportunity after exporting the results, please :
delete the corresponding opportunity directly in your CMS tools,
and contact your CSM, if the solicitation flows are not automatically transmitted to the Splio platform.
If you schedule a new opportunity after exporting the results:
for a Recurring opportunity, it will be arbitrated at the next dispatch,
for One-Shot opportunities, the opportunity will be neither arbitrated nor sent.